PLEASE READ: Before you begin bulk importing releases it’s imperative that you ensure all your labels are added to your account first. Otherwise the import will fail. Once this is done, please create a folder for each catalog number listed in your CSV file.
The folder name must match the catalog number and must contain the audio files in wav format with a 3000×3000 JPG release cover. All file names must match entries inside the CSV file you are importing.
If you are having problems with your FTP account or have any questions or issues, please create a ticket and we will advise as soon as possible.
Below are your FTP Details:
HOST ADDRESS: ftp.symphonicms.com
USERNAME: [YOUR SMS USERNAME]
PASSWORD: [YOUR SMS PASSWORD]
PASSIVE MODE: On